We have the cup, do we have the buzz?

As Dhoni swung the ball high over the bowlers head and twirled his bat after hitting the shot, India achieved its 28 year long dream of recapturing the cricket world cup. The nation erupted in joy, and the party lasted the whole night. The party actually is still on, and IPL 4 may just bask in the post effect glory.

With India setting up a semifinal clash with Pakistan, and then setting up a final clash with Sri Lanka the advertising fraternity was presented with a tailor made opportunity. Here was an event that was galvanizing the whole nation, was promising sky high viewership and could be remembered by the nation for many years to come. The opportunity was grabbed by the eager advertisers, but did it work for them?

But first, what has baffled me is the TRP data. Take the semifinal clash between India and Pakistan. The interest was so high that the nation declared it as a holiday. Offices closed half day, giant screens were put up in market places, offices which did not shut down, organized mass viewing. India had come to a grinding halt. Streets were deserted; even the electronic shops beamed only the match on the TV sets. You could hear the roar on streets when Sehwag was murdering Gul, you could hear the roar when Tendulkar reached his 50, and you could even hear the silence when Yuvraj bagged the dubious glolden duck!

Everyone knew that the nation was glued, except the rating agencies. The match had a TVR of 22. They would like us to believe that this rating broke all records, and had set Tendulkarish high benchmark that will not be breached in a hurry.

Seriously 22! So what were the other 78 watching? Soaps? Dexter? Movies? If this is what the Indo Pak match delivered as TRP, than either there is something wrong with us as a nation, or something is wrong with the measurement system. My hunch is that it is more the latter than the former.

We did go on to win the World Cup, and expectedly the TRP didn’t cross the Indo Pak level, but the whole nation came out to party, and they partied through the night.

May be going into future we need to apply a factor of 4 to every TRP that the rating agencies release. There is no other way to explain the levels that the agencies are telling us.

The channels too leveraged the rush very well, with rates crossing 2Mn for every 10 sec. Brands willingly shelled out 6Mn for a spot. In a cricket match about 200 ads are telecast. The sheer commerce of it is staggering.

The brands though need to look beyond commerce. Did the commercial create the desired impact? Did it persuade the buyers to change their behavior? Not many brands may have succeeded in that endeavour. Possibly the most successful brand would be Nike, who managed to make their campaign into a sort of anthem. Bleed Blue became the clarion call, and it united the cricket lovers across the world. It did end up trumping the Change the Game campaign. May be a Sony, may be a Revital, but beyond that the ads remained mere intrusion that the viewer had to suffer through, rather than watch and enjoy.

India has won the world cup, and in the process has demonstrated that rules of engagement need to change. The old measurement system needs overhaul, and chasing most expensive ad slots may not guarantee impact

 

Sports is bigger then Movie Industry

The challenges that face sports as a brand are very different from any other product. Suppose you bought a product and didn’t like the quality, you can get it fixed, or exchanged. Now if you bought a ticket to a sporting event and didn’t like the quality of sport being played, there is no refund that you will get. And if the result is not to your liking, than all you can do is suffer. There are no guarantees, no consumer courts, and at the end of it, nothing to show. And therefore marketing is a very difficult concept to grasp for sports

Yet sport is a multibillion dollar industry. There are no authentic figures, but it is upwards of $200Bn globally. This makes it much larger than say movie industry or music industry, larger than possibly both combined. In developed markets sport contributes between 2-3% of GDP of the country. By implication than sport can only be next to tourism as an industry.

What makes this an extremely challenging service to market is people’s enthusiasm for sports. People follow sports as a religion, and the sport stars as gods. And despite a Tiger Woods or Ashley Cole, there are more role models than fallen angels. It has long been believed that generally men follow sports with much greater involvement than women. I am not sure if that is necessarily true. There are two kinds of sports followers, one who is rigorous team sports enthusiasts and who follow team sports. These are people who drive the following of cricket and football and hockey. Then there is the relaxed individual sports followers who love golf, and shooting and snooker and chess. In both the sport there is no reason for women to not get involved. It’s less of a sport and more of a cultural thing. As the culture evolves, women power will grow in sport fandom.

Sport has existed in culture for generations. From eons back rulers used sport both as a tool to test human endurance and to create a feeling of superiority between kingdoms. Somewhere along the way sport started to merge with entertainment. This too is a fairly old trend. Now in modern age, its entertainment that has become the prime driver behind sport. And with people having a far greater involvement with sport, brands have leveraged them to create engagement with their consumers. This merger of human endeavour, with need for entertainment has made sports sponsorship a very sophisticated service. And with media getting fragmented sports sponsorship is possibly the best bet marketer has to aggregate eyeballs.

So what are the challenges that the marketers will face in coming years?

One big issue that sports marketers need to address is kids dwindling interest in sports. This will have a large implication on future of sports marketing. It is in marketer’s interest to work at grassroots level and keep kids engaged from an early age

The other big issue that sports marketers need to invest in is measurement of effort. This will go a long way in keeping the brands interested in sports

Sports marketers also need to expand their ambit. In India cricket dwarfs every other sport is partly also because brand marketers only market cricket. If the sports marketing pie has to be increased than sports marketers will have to ensure they expand their basket

And finally in future consumers will question the kind of brands they see involved in sports. Alcohol, tobacco and fast food brands will be seen with increased skepticism and they might find their investment not giving them optimum return

In these days of fragmented media and widening consumer power, there is no better way of creating enduring consumer engagement than through sports

(part of this article was published in Business and Economy Magazine’s March 10 Issue)