2015 is the year of apps and connected devices. The way technology has invaded every sphere of life is rapidly changing the way we live. From groceries to grooming, from music to machinery, from entertainment to elections, from fashion to farming, from car pool to carpenter, everything has a disruptive app.
Our celeb endorsers have added categories to their repertoire; they now sell groceries, music bits, discounted deals and many more things than you could ever imagine. The apps have changed the game for celebrity engagement; they now no longer only endorse a brand, they are now actively on apps where they happily tell their fans and followers what they wear, eat, drink and tell them to buy the same things. Gwyneth Paltrow has her own dedicated site, Goop.com, and closer home celebs are on lots of platforms pushing their wares.
If the app economy is the first trend of 2015, app is the second trend too of 2015. I call it the Ashley Madison Bomb or the death of privacy in connected world.
If there is a flip side to connected economy, this is it. “Remarketing”, or the process of dropping a tiny programme on your system called cookie that lets brands follow you online, to constantly offer the product till you buy is now an old paradigm. Remarketing became more powerful in 2015, it broke the shackle of devices, following you from one device to another with social platforms taking it on with gusto. But despite this, remarketing is nowhere near what the new technology can inspire.
Early in 2015 two hackers – Charlie Miller and Chris Valasek – remotely took control of a new Jeep Cherokee, took control of its climate control system, its entertainment system, activated the wipers, and even disabled the engine and made it come to a standstill, while the driver in the car could do nothing. Watch what happened here: http://www.wired.com/2015/07/hackers-remotely-kill-jeep-highway/. This is as scary as it gets. Mercifully it was an experiment by ethical hackers, or else a ‘Transporter’ kind of movie can play out every day on our roads. May be the cops can enforce the odd-even formula of Delhi remotely from a connected control centre!
We all know that hackers released 36 million accounts that were members of Ashley Madison. Now Ashley Madison’s services are not the services that someone will put on their social networking profile, this is something that they would like to keep hidden. The hackers were not the keepers of morality or conscience; they were seeking fame out of moments of weakness or notoriety of others.
What the leak tells us is that internet is neither private nor anonymous. Even if the site or service wants to guard the privacy, it is not easy in today’s hyper-connected world. This will have implications on consumer engagement strategies in 2016.
Imagine the possibilities.
Travel sites will know about your travel plans and will bombard the users with rival offers in real time making choices difficult.
The shopping websites will know about your shopping basket and in real time will alter their offerings to lure you away from rivals, either by offering value-adds or by offering better prices.
Fashion sites driven from data they have, will know about your fashion style and will first offer the stuff that fits your style, making the process of choice a lot more data driven and a lot less look driven.
Marketing is all about creating a following for the brand, the new Ashley Madison Bomb effect may enhance the commoditisation of a variety of categories for it will become easy to tailor offers, and offer discounts.
This is discounting the fact that all of us may be sitting ducks for cyber terrorists who can wreck our lives by string of codes.
Next week, a look at a third trend, something that may not have been a result of the internet dominating our lives.
original published here http://www.bestmediainfo.com/2015/12/adstand-looking-back-at-2015-episode-2/